Shooting Yourself in the Foot with a Rocket Launcher

In Real Life, it doesn't work out so well:
[NOTE: Swear words]
http://penny-arcade.com/resources/just-wow1.html

Quote:

---

Originally Posted by "Marketing" Company

Things happen in manufacturing if your unhappy you have 7 days from the day your item ships for a refund. You placed a pre order just like any software title the gets a date moved due to the tweaks and bugs not being worked out and GameStop or any other place holds your cash and im sure you don’t complain to activision or epic games so put on your big boy hat and wait it out like everyone else. The benefit is a token of our appreaciation for everyone no one is special including you or any first time buyer . Feel free to cancel we need the units were back ordered 11,000 units so your 2 will be gone fast. Maybe I’ll put them on eBay for 150.00 myself. Have a good day Dan.

---

And this genius has only begun digging.

And the short follow-up:
http://penny-arcade.com/resources/an-update1.html

The guy, Paul Christoforo, gets fired:
http://kotaku.com/5871479/pr-trollin...or-forgiveness

A funny video reenactment:
[NOTE: Swearing]
https://www.youtube.com/watch?v=xqV9...&feature=share

A link to a bunch of links:
http://www.reddit.com/r/gaming/comme...ake_money_and/

And the guy has done this before:
http://www.natesnetwork.com/Poor-customer-service

CR

EA needs to hire that dude. Id lol so hard as they go down the drain.

Unbelievable. Inflated ego and stupidity don't go so well together.

Quote:

---

Originally Posted by Gregoshi

Unbelievable. Inflated ego and stupidity don't go so well together.

---

Yes, absolutely. His apology to Penny Arcade reads like he is just sorry that he chose a fight with someone he couldn't beat, not like he is truly sorry about what he did.
The controller gizmos are innocent though.

Quote:

---

Originally Posted by Husar

Yes, absolutely. His apology to Penny Arcade reads like he is just sorry that he chose a fight with someone he couldn't beat, not like he is truly sorry about what he did.

---

Spot on.

It is such a shame that the company picked this man to do their PR, apparently in complete ignorance of his personality (though some of the comments from the executives hint that they may have had some inkling). The controller seems really good and, as said, would be a great thing for some disabled kids.

If I treated one of my customers that way I would be fired in no time, and I make like 8 bucks an hour. What a joke.

Quote:

---

Originally Posted by Tuuvi

If I treated one of my customers that way I would be fired in no time, and I make like 8 bucks an hour. What a joke.

---

He did get fired. And harassed. And his family, too, apparently. And I'm pretty sure he won't get a PR job again anytime soon. Unless someone is completely oblivious to the whole thing perhaps.

That's too bad about the harassment, especially of his family, but good to hear he got fired.

Quote:

---

Originally Posted by Tuuvi

That's too bad about the harassment, especially of his family, but good to hear he got fired.

---

Yes, that's the internet, or vigilantism, and most likely the reason it's illegal, because the response is often neither proportional nor fair or just in any way...

I hope at least the guy will learn something from this.

Those evil businesses thinking they can bend over customers as per usual. At least this one more down in the gutter where they belong.

Quote:

---

Originally Posted by Husar

Yes, that's the internet, or vigilantism, and most likely the reason it's illegal, because the response is often neither proportional nor fair or just in any way...

I hope at least the guy will learn something from this.

---

The only word about harassment I've seen is from the PR guy himself, whose veracity at this point is questionable at best.