Org Issues and Improvements

**Gregoshi** · 04-30-2022, 20:19

I'm using Firefox. I'll remove the Org cookies and see what happens. Thanks for the recommendation.

Edit: Unfortunately, clearing the cookies didn't work. First I cleared just The Org's cookies and when that didn't work, I cleared all cookies.

**Csargo** · 05-01-2022, 17:31

Originally Posted by Gregoshi

I'm using Firefox. I'll remove the Org cookies and see what happens. Thanks for the recommendation.

Edit: Unfortunately, clearing the cookies didn't work. First I cleared just The Org's cookies and when that didn't work, I cleared all cookies.

I'm using Firefox as well, and am having no issues.

https://support.mozilla.org/en-US/questions/1319622

https://support.mozilla.org/en-US/questions/1097453

I'd try the first one and restart firefox and check if it worked or not, then the second.

You have to be careful if you use firefox's password manager, because clearing the cache/cookies? deletes your saved passwords. Make sure to restart firefox after doing this stuff, just to make sure the stuff takes effect.

Other than that I don't know what the issue could be, I thought login stuff was all related to browser cookies, but there could be some website specific issues I am unaware of.

**therother** · 05-01-2022, 18:10

Originally Posted by Gregoshi

Edit: Unfortunately, clearing the cookies didn't work. First I cleared just The Org's cookies and when that didn't work, I cleared all cookies.

I'd suggest you clear all site data from totalwar.org and not just cookies. It's possible you have older pages and scripts in your cache.

**Gregoshi** · 05-04-2022, 03:17

Originally Posted by therother

I'd suggest you clear all site data from totalwar.org and not just cookies. It's possible you have older pages and scripts in your cache.

I cleared ALL cookies and site data and I still have to login every time I come here. I'm clearing it using Firefox. Any other thoughts?

**therother** · 05-04-2022, 10:56

You could rule out issues with your account by testing another browser and seeing if you remain logged in. You could try clearing all data from all sites, in case there's something interfering with our cookies.

Other than those, could you give me a bit more detail on the issue. I assume you aren't seeing this problem with other sites? Does the site log you out after 15 mins or so, or is it after a longer timeframe that you are logged out, maybe after a browser restart?

**Gregoshi** · 05-05-2022, 02:27

Okay, Chrome and Edge browser are working fine. I am staying logged in, so it seems to only be an issue with Firefox. I have not experienced this issue with any other site.

I have cleared all site data and cookies for all sites via Firefox's "Clear browsing data" function and that does not help at all. As far as what is happening, I'm launching Firefox, and coming to the Org via a Favorites/bookmark. The forum page loads as if I am not logged in to an account. I'm entering my User ID and password ("Remember Me" is checked by default but I've tried unchecking and then re-checking that box). The Org reloads with my account. I can browse around the Org forums as normal. When I'm done, I close down Firefox. Next time I launch Firefox and come here, I get the general forum page as if I'm not logged in.

**drone** · 05-05-2022, 13:29

Originally Posted by Gregoshi

When I'm done, I close down Firefox. Next time I launch Firefox and come here, I get the general forum page as if I'm not logged in.

I use Firefox and this happens to me, but it is expected behavior. I have Firefox set to delete cookies/history when exiting, so if I shut it down I have to log in again. The "Remember me" box won't fix that, I think it only keeps you logged in past the inactive timeout (I can't remember how long it is).

**Montmorency** · 05-06-2022, 22:46

Should the post-direct link (e.g. https://forums.totalwar.org/vb/showt...post2053832279) scroll you down to the post in question? I think it used to, but nowadays it just loads at the top of the page.

**therother** · 05-08-2022, 10:56

Originally Posted by Gregoshi

Okay, Chrome and Edge browser are working fine. I am staying logged in, so it seems to only be an issue with Firefox. I have not experienced this issue with any other site.

I think that rules out some kind of error with your account, unless it's somehow Firefox specific.

Originally Posted by Gregoshi

I have cleared all site data and cookies for all sites via Firefox's "Clear browsing data" function and that does not help at all. As far as what is happening, I'm launching Firefox, and coming to the Org via a Favorites/bookmark. The forum page loads as if I am not logged in to an account. I'm entering my User ID and password ("Remember Me" is checked by default but I've tried unchecking and then re-checking that box). The Org reloads with my account. I can browse around the Org forums as normal. When I'm done, I close down Firefox. Next time I launch Firefox and come here, I get the general forum page as if I'm not logged in.

Are you browsing for more than 10-15 mins in one session (a session being the time between logging in and when you close Firefox)? For instance, does it log you out after one hour of browsing? If not, it means your browser has correctly received and is using our cookie. If that is the case, I'm a bit puzzled by this one. Is it possible you've set some site specific cookie policy for the Org in Firefox?

**Gregoshi** · 05-16-2022, 00:44

Thanks for the ideas, therother. I'm puzzled too. I haven't changed anything and I don't do site specific cookie policies. The only change I can think of is I may have gotten an update to Firefox. Anyway, I'm not going to worry about it. Login back in isn't too much of a hassle. But if it annoys me too much, I can switch to Chrome.