Has anyone been to totalwar.com recently

[screwtype]

I develop software and know you cannot create perfection on the first shot with a large, sophisticated program. Users know this too, and they will be tolerant to a degree of the first effort. But once you address the issues and say, "We've done all we intend to do", as CA has, you then best better have a nearly perfect product, with no bugs rated as serious or critical. The HA bug is serious, the scarring issue is serious, and the save/reload bug borders on critical for its threat to good gameplay for many users. This is hardly the kind of stuff that should have escaped them, and they need to be accountable for their errors- EVEN IF IT COSTS THEM MONEY TO FIX!!

We aren't going to get fairness though, because CA has sold its corporate soul to the devil, and we will have to pay for fixes in the expansion pack which should have been caught with release 1.1 at the latest. Abusing your customers for short term gain is never a winning business plan.

I admit I'm hooked deeply enough on RTW to pay whatever for the expansion, but I'm disappointed at the lack of both pride in their work and business ethics the management of CA are displaying over this patch fiasco. To the management of CA: If you want to play in the big leagues, then be prepared to play professionally. If you want to be anything more than a "one hit wonder" remember the importance of doing your job right, and then standing by it to correct any errors on your part.

Geez, and to think you started off here by slamming everyone who dared to criticize CA. You've come a long way baby. LOL.

But I agree with your comments. The last straw for me was when a member of CA on this board recently confessed that Activision had exerted no pressure on CA and that all the design decisions in the game were CA's own. That and the fact he seemed to think the game is great because lots of folks have bought it - it's clear that CA are going to continue with their business strategy of appealing to the lowest common denominator at the expense of realism or anything else which might get in the way of maximum sales. Get ready for "Witches and Warlocks: Total War" people, because it's not far away...