Quote Originally Posted by Old Celt
Do British companies in general have the attitude that they can ignore valid complaints with impunity?
I'll probably get flamed for this, but British companies do have some odd ways of doing business.

I recently went to the website of a British coy to buy a product, only to find a message which explained that everyone had gone on holiday for a couple of weeks and I would have to return later. This is not the first time this has happened to me with a Brit coy.

I find it pretty incredible that *everyone* at a company would have to go on holiday at the same time. A small owner-operated business, sure, but not a company with a number of employees. Sheesh, the least they could do was leave someone behind to keep processing orders while the rest were away!

There are also a lot of Brit companies that won't do business with you if you live overseas. I guess they're worried about making more money than they can handle or something.