Alienware

**The_Doctor** · 07-20-2006, 21:21

I might buy a computer from these guys.

What are people's opinions and experiences with them. As far as I can tell they are expensive but very powerful.

Is there anything I should know about Alienware computers. (e.g, hard to upgrade, bad customer service, comes to life and kills family, etc).

**Beirut** · 07-20-2006, 22:14

From what I've read, they're very expensive and very good.

Go to the company website to find out about warranties and upgrade possibilities. If you upgrade yourself, it might void the warranty whereas they might do the upgrade for you at a reduced price. Different companies have different policies about that.

**tibilicus** · 07-20-2006, 22:24

Originally Posted by Beirut

From what I've read, they're very expensive and very good.

Go to the company website to find out about warranties and upgrade possibilities. If you upgrade yourself, it might void the warranty whereas they might do the upgrade for you at a reduced price. Different companies have different policies about that.

Good pc's a bit overpriced though. Coudl always build it yourself or check otu a pc fair.

Tib

**Lemur** · 07-20-2006, 22:33

The only thing I'd beware of with Alienware is the fact that they won't sell you a PC without Windows. So if you're making a Linux box, or (more likely) if you already have a legal copy of Windows XP, you're forced to buy software you don't need.

And they are expensive, yeah. But if you want a pre-built gaming box and tech support by people who speak English as a first language, they're a good choice.

**Reenk Roink** · 07-20-2006, 22:42

I've been researching Alienware for the past couple of months (I plan on getting one early 2007) and I just want to add that while their customer service has always been better than the rest, many claimed it did drop a bit when Alienware started to expand... However, the folks at Alienware took the complaints to heart (a little) and they are trying to get it great again...

Anyway, you pay a hefty premium for the name and the cool case, but you will get a top-notch computer with good to great service. It's the best alternative for people who don't know how to build their own...

**drone** · 07-20-2006, 23:33

Aside from the cost, I haven't heard anything bad about their products or service. The only downside is that Dell bought them recently, not sure how much longer they have before Dell's practices start interfering.

I think KukriKhan mentioned that he has an Alienware laptop. He might be able to give you more info.