Out of curiosity, are you talking unit card as in when you check them out in the recruitment screen or as in character portrait?
[edit]
Just unpacked any file containing ambassador (*ambassador*.*)
In ther ui\normans\ folder, you should have:
#northern_ambassador.tga
ambassador.tga
northern_ambassador.tga
Now, if you look at the moor's folder, you will find:
#islamic_ambassador.tga
#southern_ambassador.tga
islamic_ambassador.tga
souther_ambassador.tga
So you likely will need all of those files in your normans folder.
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