1. Breaking up the pre-order clans was a concession to the retailers (not customers). The customer does not benefit from this, leave him/her out of your response dear CA brand mgr.
2. Strongly suggesting pre-order clans will be released later is weak sauce given there are units from previous games never released. Why given all the discussion in the forums would you not just come out and tell everyone you'll release them later? It's like only half utilizing the fact that you're acknowledging a direct connection with your customers by addressing the talking points in discussions like this thread, while at the same time not addressing them. Huh?
3. Say something about a patch. When was the last SP patch? I don't even remember. Was there one? All I recall is a lot of incessant whining by the distinct minority who play MP with much shouting and screaming about OP this and nerf that. Apparently it works, the last two patches were effectively all MP. Does the majority of SP players have to turn into two year olds to get a patch? Hello?
4. Oh, and put a froggy on one of the mountains somewhere. The bears were a nice touch in ROTS, time to take it to the next level as a tribute to one of the finest examples of a game guide ever made!
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