The Official ETW Hardware Problem Solving Thread

[Sir Beane]

This thread is there to help people who have problems running the game.

This was totally pevergreen's idea btw, I can't take credit for it.

[jsberry]

Will ETW have the same CTD problems that MTW had?

[Sir Beane]

Will ETW have the same CTD problems that MTW had?

Given that the game uses an entirely different engine, no.

[jsberry]

I have CTD problems when playing MTW. So, will I probably have CTD problems with ETW?

Thanks.

[Sir Beane]

I have CTD problems when playing MTW. So, will I probably have CTD problems with ETW?

Thanks.

Like I mentioned in the hardware thread, other than the fact it is developed by the same company there are no similarities between the two games. Empire uses a new engine with new code. It will not suffer from the same problems as MTW.

If you have meet the system requirements you should have no problem playing the game.

EDIT: I'm merging this thread into the Hardware Problems thread.

[Babblearossa]

I have CTD problems when playing MTW. So, will I probably have CTD problems with ETW?

Thanks.

Try the demo and see, if you have problems this might be the thread to try and solve them in.

[Sir Beane]

Try the demo and see, if you have problems this might be the thread to try and solve them in.

This is good advice . If you can run the demo without problems then the game should be fine. If not, tell us here and we will do our best to help you fix it.

[a-e]

What are CTD problems?

[Sir Beane]

What are CTD problems?

It stands for Crash To Desktop, where the game closes itself and boots you back to the desktop without warning. They can be caused for any number of different reasons, depending on the circumstances.

[a-e]

that never ever happened to me, the game never crashed.

[pevergreen]

Thats good, that means you have no problems.

[Maleficus]

When I try to launch the game it just gives me an error report.



What's that about?

[Schiltrom]

When I try to launch the game it just gives me an error report.



What's that about?

You mean "the game is currently unavailable"?

[Rhyfelwyr]

While scrolling about the campaign map, my screen went blue with some text, said it was dumping memory onto a disk. This is extremely annoying since I just bought 4GB RAM for Empire. There are my specs:

64-bit Windows Vista Home Premium
AMD Athlon 64 X2 Dual Core Processor 6000+
465GB Memory
4GB DDR2 RAM at 800MHz
Nvidia GeForce 8800 GTS

I always have trouble at first with TW games. MTW didn't work on my old PC, M2TW caused crashes, now when I think I'm fine I get this.

EDIT: And it happened again. I'm sick of this and I feel like just giving up on PC games.

[pevergreen]

BSOD. Blue Screen Of Death. Normally a Hardware issue...

[Belgolas]

Well after playing many hours this game does need a few patches. I have so far 3 CTD and my brother has had several. My other brother has had any yet but then again he has only played for about 1 hour.

Also for some reason the campaing map is laggy for me. And no it isn't because I have a crappy computer. Anyways this game needs some patches for me to fully enjoy it.

[pyradyn]

With the Demo I experienced some Crashes not COD a full crash Computer just reboots. Now when I bring up Campaign it crashes every times usually within first min. It is unplayable and with a 2 and a half hour install I really do not want re-install

[Bornslippy]

I've had one CTD the first time a naval battle was flagged in a campaign. Hasn't recurred.

Otherwise, generally OK, although one interesting bug in that the screen pans when I move the mouse to the left border, but not when I move it to the right and on to the second monitor...


Running - two 1900x1200 screens on a GTX295 12GB Vista 64bit I7 system

[edit - and yes this is apparently my first post even though I have been here for over four years!)

[Subotan]

I haz a general hardware problem.
So I buy the graphics card Lemur recommended, and I proceed to take out the old gt 7600 geforce I had; without uninstalling it. I realise my mistake and slot it back in, only to discover to my horror that I need to “select a proper boot device”. I figure that means the instalation Cd that came with the original card, but I threw that out years ago. Hoping for the best, I put my new card in anyway, to no avail. Any ideas on how I can get out of this?

[Subotan]

Nobody is going to help? :(

[Monsieur Alphonse]

Nobody is going to help? :(

You can uninstall any driver from the software screen in windows. After that restart your computer with the new card in it and install the new driver. If you think that the old driver isn't removed properly use programs like IIRC drivercleaner or drivermanager to remove the last parts.

[Greyblades]

I have a problem, every time I try to play the game it loads fine and I can fight battles just fine. On the other hand whenever I try to play a campaign; after between 5 minutes and half an hour the screen goes black and vista says that "Empire total war has stopped working".

[Subotan]

You can uninstall any driver from the software screen in windows. After that restart your computer with the new card in it and install the new driver. If you think that the old driver isn't removed properly use programs like IIRC drivercleaner or drivermanager to remove the last parts.

How do I get to the software screen?

[Haxorsist]

When I try to load my campaign the game crashes. I tried loading different save games, but they all crash. I tried rebooting my computer, but I still can't get it to work. Anybody else experience this?

Edit: I tried loading one of my earliest save games and it worked. The later saves (around turn 96) still don't work.

[quadalpha]

I haz a general hardware problem.
So I buy the graphics card Lemur recommended, and I proceed to take out the old gt 7600 geforce I had; without uninstalling it. I realise my mistake and slot it back in, only to discover to my horror that I need to “select a proper boot device”. I figure that means the instalation Cd that came with the original card, but I threw that out years ago. Hoping for the best, I put my new card in anyway, to no avail. Any ideas on how I can get out of this?

What happens when you put your new card in?

[Barkhorn1x]

I haz a general hardware problem.
So I buy the graphics card Lemur recommended, and I proceed to take out the old gt 7600 geforce I had; without uninstalling it. I realise my mistake and slot it back in, only to discover to my horror that I need to “select a proper boot device”. I figure that means the instalation Cd that came with the original card, but I threw that out years ago. Hoping for the best, I put my new card in anyway, to no avail. Any ideas on how I can get out of this?

Boot it in safe mode - clean out any old driver remnants. Then reboot and Windows should be in 680x800 rez at this point. Then you install your new drivers and you should be all set.

[Subotan]

Ok, so I realise that it was due to the hard drive cable falling out whilst putting my new card in (HURR DURR), but I have a new problem. I was able to boot up windows, and uninstall the nvidia driver and disable the motherboard graphics driver, as the instructions told me to do. However, I now have a new problem, as when I boot up with the new card in I have a horribly trippy mess, which is impossible to use, and when I use the motherboard directly, I find that all I get is a black screen upon getting to the login screen (I suspect that the same thing appearsd behind the trippy mess as well.). Any ideas on how to solve this conundrum? A reply as quickly as possible would be very much appreciated, and everyone who helps will get a balloon, and the person who solves this for me will be showered with baloons.

[quadalpha]

Tried your old card? And what was the new card Lemur recommended?

[Subotan]

http://www.newegg.com/Product/Produc...82E16814102802

No, but I've uninstalled the drivers, so I don't see how that would work. But on the other hand, when I boot up, I still see the same nvidia logo flash up on the screen, suggesting that I uninstalled the wrong thing. Hmm. I'll go try now. And if it does work, what should I uninstall, and where would it be?

[quadalpha]

Windows should be able to recognise and get basic functionality out of any graphics card without specifically installing a driver.