The Official ETW Hardware Problem Solving Thread

**Barkhorn1x** · 03-23-2009, 20:36

Originally Posted by risker

PS: can someone tell me how you post your "DxDiag" or something like that so i can help
Thanks in advance

These instructions are for XP only:
- Start
- Run
- Type in = dxdiag
- Allow the application to complete
- Hit the Save Information button and save the text file to an accessible location

Copy ONLY these two sections to a post:

- System Information
- Display Devices = first 11 lines

...then we can tell you what's what.

Tips:
- If you have less than 2 Gigs of RAM that is an issue
- If you have less than a 2.5 Gig CPU that is an issue as well

**lugh** · 03-24-2009, 23:46

------------------
System Information
------------------
Time of this report: 3/24/2009, 22:38:58
Machine name: CRONIN-2343FBF0
Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P31-DS3L
BIOS: Award Modular BIOS v6.00PG
Processor: Intel(R) Core(TM)2 CPU 6600 @ 2.40GHz (2 CPUs)
Memory: 3326MB RAM
Page File: 445MB used, 12719MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode

---------------
Display Devices
---------------
Card name: NVIDIA GeForce 9500 GT
Manufacturer: NVIDIA
Chip type: GeForce 9500 GT
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0640&SUBSYS_400A1682&REV_A1
Display Memory: 1024.0 MB
Current Mode: 1680 x 1050 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0011.7824 (English)

Ok, I've solved the majority of my problems so far, but a pre-existing problem eludes me and all my attempts.

Basically, I only just switched to the 9500 and added some extra RAM, was going to anyway but this problem predates to when I was running an 8600 with one gig.

In ETW, MTW2+K and DOW2, the cursor "flickers" at varying speeds, and seemingly at random when moused over a manipulable game objects.

Here's the thing, when I got DOW2, this didn't happen. In any game. It was running a bit sluggish though so I updated my drivers, something I hadn't done in ohh, about a year ( I know...) That's when it started happening.

Tried to roll back, tried every available driver version I had available to no avail. So, I'm not entirely certain it was a driver issue at all, might have been a coincedence, besides, it's remained with the new GPU.

Highly irritating and it's only with these games, no others.

**risker** · 03-25-2009, 12:52

Originally Posted by Barkhorn1x

These instructions are for XP only:
- Start
- Run
- Type in = dxdiag
- Allow the application to complete
- Hit the Save Information button and save the text file to an accessible location

Copy ONLY these two sections to a post:

- System Information
- Display Devices = first 11 lines

...then we can tell you what's what.

Tips:
- If you have less than 2 Gigs of RAM that is an issue
- If you have less than a 2.5 Gig CPU that is an issue as well

I have a vista. thanks anyway...your tips are helpful.

**pevergreen** · 03-25-2009, 13:46

In vista, in the search bar, type dxdiag.

that should do it.

**risker** · 03-25-2009, 15:10

ok i still dont have as much info as some of you here but here it is:

------------------
System Information
------------------
Time of this report: 3/25/2009, 14:49:05
Machine name: ------------
Operating System: Windows Vista™ Home Basic (6.0, Build 6001) Service Pack 1 (6001.vistasp1_gdr.080917-1612)
Language: French (Regional Setting: English)
System Manufacturer: HP-Pavilion
System Model: RZ576AA-B14 a6020.be
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 Processor 3800+, ~2.4GHz
Memory: 894MB RAM
Page File: 992MB used, 1059MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode

note that the game is already installed.

thanks again in advance...

**A Very Super Market** · 03-25-2009, 15:54

You have less than 1 GB of RAM. Simply not enough.

**Barkhorn1x** · 03-25-2009, 16:17

Originally Posted by A Very Super Market

You have less than 1 GB of RAM. Simply not enough.

...yes, that looks like the issue. And get 4 gigs if you can as Vista needs RAM.

**risker** · 03-26-2009, 20:56

but i've installed the game. if this doesnt matter could i uninstall other games?

or should i think about getting a new comp.

And does memory really affect the graphics????