Sorry Dayve, but that has to be the stupidest comment I have heard in a while. Maybe you might have a case if the marketing had said "here it is, doesn't it look great, pay us your money now and we promise to give you a decent product in six months", but of course it didn't, oh no.
(In this country at least) you are supposed to sell products of merchantable quality, and this is borderline. I would probably have a case for returning the software, if I really hated the game as well, but of course I won't (as I am a fan). I do resent having my time wasted - its really disappointing spending hours on a campaign only to find that it becomes unplayable.
Is it too much to expect that CA would have tested the game on a number of different platforms and got rid of showstopper bugs ? I have a new I7-based GTX 295 system running Vista 64Bit which I put together especially for this game. This is certainly one the systems they should have tested, but my experience suggests that they didn't, as the game looks awful. That is of course quite apart from the major playablility bugs which are independent of the platform.
Of course venting on this forum does nothing except perhaps make me feel a bit better, and maybe, if noticed, CA may do a better job next time, but I doubt it. I love the concepts of the whole TW series and have a been a fan for a long time, but releasing code (especially patches) with obvious major bugs is just unprofessional.

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