LOL, ain't it teh truth? If we bask in the glow of the high trust and confidence of "You can fix that, right?", we also gots ta wallow in the misery of unacknowledged spilt geek-blood. :)

p.s. "open sauce" = rofl.

p.p.s. Good work on the persistence in digging through 4th level sub-menu's. I felt your pain.

p.p.p.s. What BBC shows were these, so we know to watch out?