For "regular people" not to know requires wilfully ignoring every outlet that is stating this simple fact. So on this front is it not supply it is that we have an overabundance of morons.
If everyone would cheerfully accept the two per person, there would probably not need to be the two per person. So, what about when each person's child is a separate "person", or the same person just wants to pay several times? Or uses the self checkouts repeatedly? Although people have the inability to grasp soap = good, they'll think of many ways of
technically following the rules whilst clearly taking the piss.
In a large supermarket, there might be 20 or more checkout lanes. What happens if the cop is busy on isle one and isle 14 has an issue? And if this is the USA, let's pretend in both cases the person is white so you can't just shoot one of them. And one cop per store would mean that there's a massive reduction in police elsewhere. The UK certainly doesn't really have spare capacity in this, and I'd rather they were at least pretending to try to solve crimes.

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